A high level cleaning performance doesn’t just happen… planning is required. It involves hiring the right people, giving them proper job specifications, precise, written work schedules and then monitoring their daily performance. Our quality control inspection, not only tells us how clean an area is, but also compares current cleanliness levels with past performances. Our quality control systems let us know if there is a problem, where it is, and what we must do to resolve it.
Quality Control
01
Employee Training
We invest heavily in our employees by using training programs developed by the Cleaning Management Institute. These programs teach efficiency, proper techniques and industry standards of excellence producing highly trained cleaning and maintenance professionals committed to quality performance standards.
03
Task Schedules
We devise custom cleaning schedules to guarantee your needs and time constraints are achieved
02
Quality Assurance
We monitor our performance by conducting programmed and random inspections of your work environment to assure your total satisfaction.
04
CCS System
Job specifications and agreed actions are transmitted to the Site Supervisor via our system and updated daily. This enables our staff to respond immediately to any changes. CCS facilitates communication with clients via online OCD
Quality Procedures
Soclean has set out Quality Objectives which will be achieved over a period of time and will be reviewed on a monthly basis. The quality system that the company operates meets the requirements of AS/NZS ISO 9001:2000. The system is fully documented within the company OH&S manual and controlled documents and is subject to internal and external audit. The procedures and instructions have been created to be a simple but effective system that all relevant personnel can operate in an effective and active manner. This in turn will benefit both soclean and its customers
Soclean takes full responsibility of the quality once an agreement has been reached and a contract signed with a client. For us this is a moment of truth and we will demonstrate an increased and sustain a high level of quality in order to maintain our customer’s base and trust
OCD Platform
We’ve developed a powerful and effective solution using on site hand held mini-computers and online client data base. Because our system was designed by us, especially for our clients, we have the flexibility of being able to customize it to fit the needs of our clients.
System benefits:
- Ensuring the completion of the tasks
- OH&S updates
- Time Management
- Hazard Reporting
- Cleaning Schedules – setup and remind
- Live data transfer
- Attendance Verification
- Site Auditing